Customer Testimonials

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DealerRater Feb 24, 2024

Just needed an oil change but got me in fast and early morning as requested. Good job!

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DealerRater Feb 20, 2024

The service has been completed as original estimated, the explanation of materials charged and good recommendation for future service.

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DealerRater Feb 16, 2024

I always have a good experience when I go to Tempe Dodge. Sara is very polite and efficient and keeps me updated continuously on the ststus of my vehicle.

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DealerRater Feb 16, 2024

Service was fast and it was great work, I’ll be back for service on the future

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DealerRater Feb 12, 2024

I was very pleased with the service and the service advisor. The diagnosis and the work performed resolved my issue.

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DealerRater Feb 11, 2024

The service advisor, Leah, was very friendly and kept me informed of the progress. She reviewed the recommendations with me and answered my questions. Checkout was also easy and efficient.

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DealerRater Jan 31, 2024

Excellent customer service. Service rep was very friendly, courteous and accommodating. Repairs clearly explained. Thank you.

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DealerRater Jan 29, 2024

Service was great and Craig, our service advisor, was exceptional. He took very good care of us.

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DealerRater Jan 27, 2024

The service was really fast and efficient. I will most definitely be going back in the future. My service technician was easy to work with and took care of the issue.

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DealerRater Jan 25, 2024

Ruth was great! Friendly, helpful, never had to wait long for a callback and just easy to work with.

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DealerRater Jan 24, 2024

Exceptional service experience, great communication, honest, helpful, and understanding. Eddie is the best. Would recommend.

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DealerRater Jan 21, 2024

Service was good, Ruth was an outstanding service representative attentive and helpful through the entire process. I just wish The company would get parts for the fuel pump recall in a timely manner.

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DealerRater Jan 17, 2024

I was greeted as I drive up, instructed where to park and greeted by another person on service and let inside to wait.

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DealerRater Jan 13, 2024

It was quick and simple. Friendly employees. All was good. They expected my deal I got from jeep.

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DealerRater Jan 12, 2024

Tempe Dodge found an exhaust leak that 2 other dealerships couldn’t find and did not fix despite charging me a bunch of money. Craig was very helpful, listened and got my truck fixed quickly. I am very happy with the service I received! This is my new service dealership.

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DealerRater Jan 7, 2024

The service advisor was very courteous and exceeded my expectations. She was very knowledgeable and answered all my questions.

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DealerRater Jan 5, 2024

I have worked with Sarah on a few occasions now and every time has been GREAT, se is indeed one of your very best Assets!!!!!

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DealerRater Jan 4, 2024

Service performed as requested in a timely manner. Service performed as requested in a timely manner.

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DealerRater Jan 4, 2024

Craig in service department is great asset to your company. His professional service along with his personality made the whole experience of taking my Jeep in a great experience. Definitely will come back each and every time I need service.

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DealerRater Dec 30, 2023

Chris was amazing, he was so honest and helpful. Probably the best experience I have had with having a car go to the service shop anywhere.

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DealerRater Dec 29, 2023

Dealership was very clean. Great environment and the staff was truly helpful. I will recommend to friends.

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DealerRater Dec 27, 2023

Phenomenal work, excellent customer service. Eddie in service has always taken care of me and kept me up to date with my vehicles

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DealerRater Dec 23, 2023

Excellent Service from start to finish from Chris and the whole team. I appreciate the courtesy pick-up/drop off.

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DealerRater Dec 21, 2023

I was surprised at how efficient, professional and organized the process was. I really dreaded bringing my car in for care. I expected to spend half the day there. But I was in and out in minutes.

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DealerRater Dec 19, 2023

Friendly service, everyone made sure I was taken care of and directed to the correct person.

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DealerRater Dec 14, 2023

Another pleasant experience in the Service Department. The work was done in a timely manner and with a smile.

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DealerRater Dec 10, 2023

My service writer Eddie is amazing and very good with communicating and customer needs AWESOME

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DealerRater Dec 9, 2023

Best service as always. All my needs were taken care of at a fair price and within a reasonable amount of time.

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DealerRater Dec 6, 2023

Exceeded my expectations in all regards: customer service, timeliness in particular. Craig was helpful and sympathetic

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DealerRater Nov 29, 2023

Eddie went above and beyond to QUICKLY identify the issue, present me with my options, a quote, and get to work! He was honest and answered my questions so I could feel confident in my decision! I’ve had horrible experiences with other Jeep dealerships, I was blown away to have my call quickly answered by a real person, who was ready and available to help. Zero mansplaining or hounding for unnecessary services. He transformed my difficult and stressful day into a meaningful experience and a reminder that there are still people that CARE!

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DealerRater Nov 24, 2023

Our service advisor, Craig, is the best we have ever worked with! He is always friendly, knowledgeable and super helpful!! Thanx for another great visit! Len & Maidy

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DealerRater Nov 21, 2023

Customer care was outstanding, the service was great and the wait was not long, they were very courteous.

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DealerRater Nov 19, 2023

Ernie was good at explaining the repair work required for my T/C at the 100,000 mile check point. Still waiting for notification from him on when parts on order come in and are available for my vehicle.

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DealerRater Nov 13, 2023

Oil change was fast and I was able to get my Jeep in same day.

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DealerRater Nov 13, 2023

Great service as always! I drive all the way from Tucson to go to this dealership because of the phenomenal customer service. My😀 Only wish the oil change did not go up so much…$150 is quite a bit for oil change.

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DealerRater Nov 12, 2023

The service team is fantastic! I appreciate all of the great customer service! I highly recommend this dealership!

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DealerRater Nov 11, 2023

Eddie explained all my service options. Service was fast and complete. I was advised about when to service my brakes.

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DealerRater Nov 8, 2023

Easy to find and excellent staff. Car wash after service is nice. Will recommend to friends

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DealerRater Nov 2, 2023

Sarah is a star. She kept me informed and treated me well. Just an oil change and a tire rotation but I had the opportunity to watch her deal with other clients as well and she has a way with people. Maybe a little more work to do on my jeep {because I use it as a jeep} but no pressure. I'll deal with what's needed on my own schedule. I am pleased with this dealership.

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DealerRater Oct 27, 2023

Great experience with the team and the overall service, other than the time it took to complete the oil change (3 hours).

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DealerRater Oct 3, 2023

Ruth Frisch did a great job as my service advisor. David Stanley had ordered a part for my Durango a few months before he retired. When the part came in she notified me and set up an appointment with me to have it installed. Job well done thank you.

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DealerRater Oct 1, 2023

Fast, friendly and reliable service. Great communications from the service advisor. The waiting area is clean.

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DealerRater Sep 30, 2023

Sam the service advisor is the most reliable service advisor in the last 40 years of dealing with any service department. I recently traded my 2020 Ram Longhorn in on a 2023 Limited and I used this dealership again, because of the service I have received. If you’re looking for a service advisor to trust for great service Sam is the guy!

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DealerRater Sep 29, 2023

Ruth is absolutely fabulous! She is very helpful. I was worried being out of state and my son needed car service in Tempe. She understood the assignment and made it seamless. I’m so grateful.

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DealerRater Sep 29, 2023

beautiful showroom. and the cars !!! gorgeous. eddie james is the most honest car dude i've ever worked with. not always happy with his advise, but he hasn't been wrong yet. p.s. 168k miles and only needed dealer service twice. am in no hurry, but count on my next vehicle to be dodge/chrysler/jeep!!

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DealerRater Sep 27, 2023

The team did a great job with my tire rotation and oil change. Exceptional work.

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DealerRater Sep 24, 2023

Marty at the express oil facility was great. In and out in about 50 minutes. He recommended changing the cabin air filter change so we did.

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DealerRater Sep 22, 2023

They explained everything very thoroughly and had me in and out in no time.the price was fair. And the coffee was great

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DealerRater Sep 19, 2023

I have been bringing my cards to Bill Zeman for years, and always get excellent service.

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DealerRater Sep 18, 2023

Service department ready when you enter the dealership. All services completed on time. Eddie James is an asset.

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DealerRater Sep 14, 2023

The service woman was so kind and helpful; I wish I could remember her name. But my car was done sooner than expected and everything about my experience was lovely.

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DealerRater Sep 7, 2023

Easy to get an appointment. Had the part to complete the recall. Truck ready on time.

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DealerRater Sep 7, 2023

Great service visit as always. Chris was very detailed and prompt in communication. This team does a fabulous job!

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DealerRater Sep 2, 2023

Good dudes. Found so many issues with my car that it led to me selling it and buying a Subaru. Thanks

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DealerRater Sep 1, 2023

since day one Christian has been great with keeping in touch with me, helping through the process of trading my Camaro in for my new Gladiator Rubicon, took a coupe months but we got it done.

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DealerRater Aug 31, 2023

The oil change and tire rotation were much faster than I anticipated. I'm normally very apprehensive about having a dealership work on my vehicles but everything went smoothly and seems to have been done right. This dealership might sway me toward having future service done here.

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DealerRater Aug 31, 2023

Brought my car into service, never did i think i would leave with a new one, but you guys gave me a great deal on my new Jeep 4xe. said by to Dodge and hello to Jeep, Big shout out to my guy Christian Ramirez, thank you dude!

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DealerRater Aug 31, 2023

Tempe Dodge was great, they worked with us on the price of the car we wanted, after going to other dealers we found out that they had the best price for the R/T Charger 345 edition. Thank you Christian Ramirez and Conner Riddle for helping me and my family out, they are greatful

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DealerRater Aug 31, 2023

quick oil change and some basic warranty work done even picked me back up from my house when work was completed

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DealerRater Aug 31, 2023

At first they said it was gonna be 4hr wait, battery they got it done in about 1hr.

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DealerRater Aug 31, 2023

Been buying my cars from you guys for years, my by got a truck with you guys also. always taken great care of us. I have never met a guy like Christian Ramirez though, boy did he take care of me the whole way. Never felt like he was giving me the run around and always made sure i got what i wanted when it came to the accessories on the ruck, he is my car guy now.

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DealerRater Aug 31, 2023

Thank you Tempe Dodge, thank you Christian Ramirez, I’m loving my new 2023 Dodge charger!

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DealerRater Aug 30, 2023

My service advisor was just amazing she listened to my concerns and kept me informed on the status of my vehicle repairs! Great customer service.

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DealerRater Aug 26, 2023

David Stanley is absolutely AMAZING! He went above and beyond for me when my Jeep was being serviced and Hertz didn't want to rent me a car. David is a perfect example of a valuable employee. He represents your company very well and I look forward to working with him in the future if any further repairs are needed. Thanks so much David!!!

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DealerRater Aug 26, 2023

The staff was nice and the facility was clean. The seating area was comfortable. Overall good place.

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DealerRater Aug 26, 2023

Brittany is amazing. I wouldn’t recommend buying from anyone else. She helped me find the car of my dreams!

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DealerRater Aug 25, 2023

Chris Sherwood leapt into action and helped me when my car burned out a coil, worked with my warranty group, got my car in, fixed and back within 24 hours! You saved me time and money! Thank you!!

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DealerRater Aug 25, 2023

I especially appreciated Chris, the service advisor. He was young, helpful and did a great job.

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DealerRater Aug 24, 2023

Excellent service department. Good and honest advisors in general. Will keep servicing my cars at this dealer.

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DealerRater Aug 22, 2023

Thank you Tempe Dodge, thank you Christian Ramirez, I’m loving my new 2023 Dodge charger!

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DealerRater Aug 21, 2023

Christian Rameriez was especially helpful when trying to locate a new Car even after he determined did not have model I was looking for. Which his help I was able to locate exactly what I was looking for. I will be certain to share with friends and everyone I know looking for a vehicle. My hats off to Christian and his team. What a pleasure!

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DealerRater Aug 20, 2023

Thank you Tempe Dodge, thank you Christian Ramirez, I’m loving my new 2023 Dodge charger!

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DealerRater Aug 19, 2023

Dave was great courteous and helpfull. I felt taken care of. Made sure to send someone for me to pickup my jeep.

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DealerRater Aug 18, 2023

Eddie's great! As much as he tried, he couldn't recreate the problem, but he is very detailed in explaining possible solutions. I feel I can trust him. Thank you, Eddie, for your patience!

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DealerRater Aug 18, 2023

I appreciate the professionalism and quickness of the service department. I am always able to get in and out for routine maintenance in hour or less!

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DealerRater Aug 17, 2023

The staff was very professional and nice. They helped me prioritize the repairs needed. The work was performed in a timely manner.

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DealerRater Aug 14, 2023

Eddy was great to work with he handled all of my maintenance and warranty needs quickly and professionally

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DealerRater Aug 14, 2023

My experience at the dealership for the repair my car required was very positive. Chris (service writer), staff, and those who worked on my car did a great job.

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DealerRater Aug 13, 2023

was looking at the dodge Durango's for my wife to upgrade because we needed the space, Christian Ramirez got me everything I needed including the price! thank you Tempe Dodge I will always be loyal to Dodge.

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DealerRater Aug 13, 2023

worked with me a long time to get me exctly what I was looking for, some hiicups along the way but they alwasy made sure i was informed and always had a solution for me. Christan Ramirez was excellent through the process, thank you guy!

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DealerRater Aug 10, 2023

havent bought a car in a long time, didnt know what to expect but christan was so great, literally a breath of fresh air in my time of need.

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DealerRater Aug 10, 2023

Got me in and out, with the price that i wanted for my trade and my new purchase! Christian took care of us. Thank you Tempe Dodge

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DealerRater Aug 9, 2023

Spent 6 hrs at the 1st dealership, came in exhausted, hungry and ready to leave. Christian Ramirez and the Tempe guys, we’re fast and efficient in getting in and out with exactly what we wanted.

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DealerRater Aug 9, 2023

Tempe Dodge was great! We got what we wanted with no haggle. Honest and straight up front. Christian Ramirez was a refreshing sales consultant. Thank you Tempe team

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DealerRater Aug 7, 2023

Christian Ramirez is a great resource when it comes to getting everything you need from a car buying experience. I would recommend Tempe Dodge to everyone even my mother in law

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DealerRater Aug 6, 2023

Excellent! Top notch service as always and expect nothing less when working with my service advisor, Bill.

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DealerRater Aug 6, 2023

Bought our first Jeep today, now part of the the Jeep wave. Literally. The team at Tempe Jeep helped me out, got me what I needed for my trade and got me a great deal on my new Willy’s 4xe. Christian Ramirez is excellent when it comes to taking care of his customers, ask for him and you won’t be disappointed.

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DealerRater Aug 4, 2023

I had the pleasure of working with Christian Ramirez, and he was very professional and knowledgeable. He made the process of buying my first car fun and absolutely stress free. I couldn’t be happier with my new Jeep, and am very grateful for Christian’s help. If you need a new car, he’s your guy!

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DealerRater Aug 4, 2023

Tempe Jeep was great! They got me into a first time lease and out of my old Jeep. Not paying anything crazy either. Thanks to Christian Ramirez. Go see them!!

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DealerRater Aug 4, 2023

Happy to have Ruth as my advisor! She always gives time for me to talk about any concerns and is sure to go through all available options. I greatly appreciate how she is genuinely kind!

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DealerRater Aug 2, 2023

Tempe Dodge, no need to go anywhere else. Christian Ramirez is so good at what he does. Ask for him!

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DealerRater Aug 2, 2023

My service advisor has been fantastic I would definitely recommend you see eddie for all your service needs

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DealerRater Aug 2, 2023

They were good about getting me a loaner and finished my repairs faster than quoted.

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DealerRater Aug 1, 2023

They treated me good from start to finish even gave me a top tier service!! Christian Ramirez and the whole Tempe Dodge dealership showed EXCEPTIONAL CUSTOMER SERVICE!!

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DealerRater Aug 1, 2023

Christian Ramirez was very helpful! Smooth sailing at Tempe Dodge . Best dealership you can go to !

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DealerRater Aug 1, 2023

Got my problem fixed under warranty!! Took 24 hrs but was worth it. Good communication with Chris Sherwood during the process and shuttle provided both ways.

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DealerRater Jul 28, 2023

Just came in for a regular maintenance oil change. I was taking care of right away and wait time was minimum.

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