Customer Testimonials
Service was fast and efficient staff was helpful and friendly its the third time I've been here and will come back
Organized and very thoughtful consistent follow up ……..,………. Very good experience overall thumbs up 🙂 thank you
I always come here for my oil change and get serviced for my jeep wrangler.
Great service !!! The best thing is they are not pushy trying to upsell you something. They give you the inspection report and your options with up front pricing.
Worked with Jered Williams. He’s fantastic and the whole Tempe Dodge dealership group is fantastic, they gave me the best deal right out of the gate and met and exceeded all my expectations. I would definitely recommend going down to see Jered for all of your car needs!!!
The team is always great and easy to work with. Brett especially. He makes it easy for me.
The service I received was impeccable. The man helping me even found that I had some free oil changes. He was prompt and the service was excellent and fast.
My Jeep was serviced quickly and professionally. I was greeted in a friendly manner, offered a ride home after dropping my Jeep off.
Quick and easy. Only issue I faced was an erroneous sticker placed in car after oil change that was not indicative of the service I received, that then caused concern and needless time trying to connect with the dealership as to whether it was an error or if I didn't get what I had paid for. I had bought a semi-synthetic oil change but received a reminder sticker to change oil again in 3K miles.
Friendly, quick and trustworthy. I feel like I am in great hands when having my vehicle serviced there.
We got there a little early and they got us in a little early . Great service and friendly service techs. Very nice
Friendly. I like the shop experience and particularly appreciated being able to schedule my service time on line.
Brought my Jeep in early for serving, the service bay was actually open before their official opening time. They got me right in and had my car back to me in 1/2 hour.
Exceptional customer service. On time and respectful. Great communication throughout the service and up front pricing
Everyone was friendly, area was clean nice new floors remodeled showroom and they keep good records.
Great customer service. I was able to have the diagnostic and repair completed within 24 hours.
Excellent service and thorough explanations provided by my service manager Eddie. Gave me an opportunity to assess the repairs and cost options with no pressure.
Brought my jeep in for recall.. They were great. Ruth was the best, I will never go back to Bill Luke
Very good experience every time. David is very helpful and keeps me informed every step of the way.
The service staff here is very friendly and professional. They're honest and won't try to get you to spend extra money if your vehicle doesn't need it.
After switching to Tempe Dodge Service Center from Tempe Ram Service, I feel alot better when taking my truck in for work. Craig listened to my concerns and addressed them completely. I thought it would take 3-4 days to get the repair done due to parts and other factors and it actually only took 2 days. Best decision I made was to switch from the Ram service center to the Dodge location.
Everything was done in a timely manner. Will return again for future service needs. Everyone was great to work with.
Eddie our service manager was respectful, courteous and very knowledgeable. Explained things thoroughly. Presented options but ultimately we got the necessary repairs completed and efficiently.
It was very professional and prompt. Sara was very informative about the service covered and
Tienen muy buena atencion al cliente son muy atentos y amables y hacen el trabajo en el tiempo q dicen
I had my vehicle towed to TCJD, without an appointment. My service advisor Chris took care of the repairs, as well as communicating with my insurance company. Excellent work.
Short wait time, exceptional customer service from outside right into the building. Welcoming atmosphere. Great!!
Amazing service. Got my car back a day earlier than anticipated which really helped with my schedule
Great place to get your vehicle maintenance and overall serviced. Everyone is attentive and quick with providing the best service possible.
It was a pleasure working with Craig. He was clear with his communications and very helpful.
Ruth was wonderful to work with! She was friendly and helpful, and respectful of our time.
As always quick and dependable. Staff always helpful and keeps you informed of car issuses and work done! Great service!
I enjoy working with Sam, was told it would be a 2 hour process that took much less
Great service department! Ruth is great! Always get a big smile from the service department. I like that they give my car a quick wash before I pick it up and that they were able to arrange a ride for me to pick up my vehicle when it was done. Very much appreciated!
Clean waiting area, got me pretty quickly, Craig was Amazing, was able to get everything completed in one visit.
In for an Oil change. Was done in 35 minutes. Tech explained the Vehicle Inspection in detail
Awesome experience from Craig in the service department. He undepromised and overdelivered. Thank You for the great service work.
Growing up I've always heard of dealerships being places to avoid but the Dodge Jeep dealership located in Tempe is phenomenal! Theyre efficient, kind, and pretty reasonable with their pricing; I am also thankful that they provide shuttle service. My advisor Sam is stellar; I am grateful and appreciative for having him as my advisor.
Great service, did everything that was on the work order. the Parts Dept was also helpful with another non-related matter. I like the dealership!! Iwas surprised and pleased that a courtesy van was available to drop off and pick me up. Extra points for this service.
I had a great service experience for routine maintenance of my Challenger. Marty was exceptional as always and was in and out in about 40 minutes.
I am new to the Phoenix area, and consider myself lucky to have found a new dealership for servicing my Jeep vehicles. My experience with Tempe Chrysler Jeep Dodge has been outstanding. The staff is friendly, they keep me informed as to the status of my vehicle and the service has been top notch.
Very good service, everyone was so accommodating. Sarah explained everything that needed to be done and even looked through the car with me for the wheel lock key.
Chris is always kind and helpful. Goes the distance to ensure we are happy and satisfied.
Brought in the jeep for oil change was very fast and done in a few hours
Came from out of state to take my husband to Mayo hospital and started having car issues. Called and Craig got me in the next morning and fixed the problems within 24 hours. Would have been done even sooner but had to get a part from CA. I was so grateful because I really could not be without a vehicle. Had two problems and he said it would be done by the next day and received a text at 8:00am the next morning that it was done, I would use them again in a heart beat. Thank you so much and ...
The service for my Jeep Wrangler was amazing. The mechanics were able to locate all problems and properly fix my Jeep.
Every time I have brought my Chrysler in for service, I have always received excellent service.
Easy to schedule appointment, everyone was pleasantly. The recall fix was quick and easy. They did great.
Service was fast and communication was great. Waiting area nice and clean. Ruth was helpful and kind.
They got me in right away. They acted with integrity…doing exactly what they said. They were thorough, clear, and not pushy all at the same time.
My service experience totally exceeded my expectations. This will be my home dealership moving forward, for service and future sales. I recommend TEMPE Dodge for GREAT CUSTOMER SERVICE!
Eddie My service rep was very professional thank you and and communicated with me. Thanks
This is my second visit at the shop and first with Eddie and it was night and day from the first. Eddie take time to listen to your concerns and makes sure he addresses everything without making you feel rushed or disregarded.
Setting of appointments is simple and commitments are typically made. When delays are encountered communication has been great. Eddie James my service advisor has always made me feel important.
Sarah was very friendly and accommodating. She offered a shuttle to go home so I did not have to wait for four hours at the dealer and she texted me with a suggestion of what the car needed and when the car was ready. The lady who drove me home was very nice too.
Eddie James is the guy to go to if you are having issues with your vehicle! He makes sure you are understood and always gets you taken care of! Definitely recommend making any of your car issue appointments with him!
This is my second service visit to Tempe Ram. David Stanley was as before very courteous and professional. The work was performed ahead of schedule. I would highly recommend David and the dealership.
Both Will, the salesperson, and Torrey, the finance manager, did a good job. Friendly and knowledgeable. Some of the finance details were confusing, but Torrey assured us that we could call him if necessary.
Eddie took the time to explain what was wrong and the cost a a a a
Very prompt and knowledgeable service writer and tech’s I would definitely go back again
Sarah and the team provided me with excellent service. Everyone was kind and updated me along the way while my car was being serviced.
All services were performed as requested and all additional issues that were identified during time of service were addressed.
Great customer service. Easy to make appointment at customer schedule convenience, and text/email appointment reminders.
They always do a great job every time I come in and friendly people know they job
Eddie James does a great job taking care of us. He is the reason we keep coming back. We have a lot of trust for your service department, because of Eddie.
This dealerships service department is the best I’ve experienced so far. Will always go back. I alway feel that I am listened to and taken care of. I never feel like a burden like other dealerships. Thank you
The dealership is clean and efficient. The staff is top notch, second to none. Wonderful.
My service advisor was great and so was my shuttle driver. I highly recommend this dealership.
Provided prompt service. Advised me if other services that may be needed and gave estimates. Good professional service.
I drive about 40 miles one-way to work, and I drive by 2 major RAM dealerships (Airpark and Chapman). Neither of those dealerships ever answer their phones, and when they call you back you are speaking with call center folks, who don't know anything. Tempe RAM answers their phones and has knowledgeable people who really want to help you. How refreshing! It's the 2nd time I had Brett as my service advisor - I really like him. He knows his job and is great to work with!
I believe all the people and workers do a great job and I would recommend it too my friends
Best place ever. They get the job done right the first time and Leah is awesome
Great service! They took my vehicle in for service as soon as I arrived and my vehicle was ready the same day.
Service was stellar again and all thanks to Ruth! She is one of your best service advisors!!
Brett was able to get me in on short notice and get my oil changed. He was also able to get my tailgate latch, which had a recall on it, checked out. As always Brett was extremely easy to work with. The work on my truck was completed within two hours.
Great service every time I visit the store. I like the recent remodel done to the waiting area
Sam is the best service advisor. Always helpful and honest. Service done here has been great.
Sarah is a great service advisor. She kept me up to date all morning long.
Not cheap but worth the expenditure. They know what they are doing and do a good job. Conveniently located.
Sarah was helpful making sure I was taken care of and made sure I had a ride with the courtesy vehicle.
Eddie is a great guy and always willing to help out in any situation. Love coming here.
Went in for an oil change, service was quickly done. Was anticipated being their for an hour but took less then 45 minutes.
Have been coming here for years with all of our Jeep Grand Cherokee Jeeps good to work with
It is wonderful to work with this dealership! Thank you for all of the help!
I took my Ram in for a repair to the window regulator. Craig kept me informed about the repair and my truck was ready when promised.
Eddie has always taken great care of both of our Jeeps. He communicates well and always makes sure we understand the basis for recommendations for service.
Our 2020 Jeep Wrangler transmission died with just over 20,000 miles on it and left me stranded on the road. I had it towed to Tempe Jeep and was quickly and kindly assisted by Ruth Frisch. She did a quick computer scan and necessary paperwork to get me set for warrantee work. It was close to her closing time but she gave me a ride to the rental car office and filled out a voucher for me to get a rental/loaner so I could get home. She gave me a status phone call at least once a week during the approx 3 ...
David Stanley and all his support staff were exceptional and made me feel welcomed. I switched over to the right team. Earnharht who?
Chris in the service department helped me out and he was great at his job .
Craig is professional and super knowledgeable . Always figures out a good solution and is there to help.
Easy to communicate with the front desk and the assigned person (Chris) was helpful in resolving my car issues.
What a pleasant experience. I bought my Ram 1500 Laramie sport and let me tell you that is one super nice truck I'm so in love with it. Bryan Lopez really helped my and my wife out this is our pride and joy. Tempe Ram is the place to go for your truck needs
Thanks to Bryan lopez and the guys at Tempe Ram They picked out the perfect vehicle for me and my family and I absolutely love it.
Best dealership. Matt was great, I've bought 2 trucks from him and will continue to buy more. I've spoke with multiple managers and couldn't be more pleased to do business with them. Simple process
The staff was very professional and polite, Sarah was amazing in getting the information I needed. The oil change service was actually pretty fast.
It was a very pleasant experience and the servicing was done without any hustle. it was fast and precise